Outline of Course Outcomes

 

Supporting people affected by domestic violence – 2 day course

On completion of this course participants will be able to demonstrate the following:

• understanding of the impact, nature and patterns of domestic violence, together with the range and depth of ways in which people may experience abuse
• understanding of the complexity of the helping relationship, and how to most effectively empower the person to seek the most appropriate help for themselves
• an awareness of the impact that domestic violence may have on children and how their needs can be met
• knowledge of the legal remedies (e.g. injunctions) and how a victim might obtain them
• the skills and abilities to support a victim of domestic violence empathically, whilst at the same time keeping an awareness of own needs and how to appropriately meet them
• understand the range and role of other helping agencies, including Victim Support 
• an awareness of the impact of domestic violence on all people in society regardless of sexuality or gender

 

Supporting people affected by homophobia – 1 day course

On completion of this course participants will be able to:

• outline society’s attitudes and influences around sexuality, and the impact these have on lesbian, gay and bisexual people
• define a homophobic incident
• identify the impact of homophobic crimes and repeat victimisation on LGB people
• discuss the possible concerns and support needs of LGB people
• communicate with LGB victims of homophobia in a manner which acknowledges their experiences and assists them to identify the help which Victim Support or other agencies might be able to provide

 

Racism Awareness – 1 day course

On completion of this course participants will be able to:

• identify stereotypes and describe how they are perpetuated, and identify the key ways in which racism manifests itself in British society today
• identify ways in which racism can impact on people, and how on-going victimisation may affect them
• identify some of the support needs of victims of racism and explain the roles of Victim Support and other relevant agencies.

 

Supporting people affected by sexual violence – 1 day course

On completion of this course participants will be able to:

• define ‘sexual violence’
• outline the effects which being a victim of sexual violence may have on men and women, and how to support them
• describe commonly-held attitudes towards rape victims expressed by some members of society
• explain the barriers that may particularly exist for male victims in relation to expressing their feelings and needs
• assess and challenge their own attitudes to sexual violence 
• provide information about the services available from other related agencies

 

‘Training to be a trainer’ - 3 day course

On completion of this course participants will:

• be able to identify how trainers can create a learning environment that is supportive and challenging, and encourages participation
• have acquired knowledge of, and practised, using a range of participative learning methods including skills practice, and whole and small group discussions, joint learning activities and trainer input
• know a variety of ways in which adults learn, including ‘multiple intelligences’ and accelerated learning
• have learned and practised effective feedback skills
• have learned how to plan and deliver effective training
• be able to integrate equality and diversity issues into their training practice

Assertiveness Training - 1 day course

On completion of this course participants will be able to:

• identify the elements of assertive behaviour
• describe the differences between passive, aggressive and assertive behaviours
• act in an assertive manner

 

Time Management - 1 day course

On completion of this course participants will be able to:

•  identify their own personal relationship to time and improvements that they could make to their time management
• describe two time management strategies

 

Stress Management - 1 day course

On completion of this course participants will be able to:

•  identify their own personal reactions to stress
• define what ’stress’ is
• describe two or more effective stress management strategies

 

Understanding trauma – 1 day course

On completion of this course participants will be able to:

• define psychological trauma
• understand what causes it
• tell the difference between stress and psychological trauma
• explain the symptoms of emotional trauma
• define post-traumatic stress disorder
• describe strategies of coping
• identify agencies that can help and how to refer people 

 

Effective Listening Skills – 1 day course

On completion of this course participants will be able to:

• explain the importance of effective listening
• recognise the barriers to effective listening
• understand the importance of body language
• learn how to listen for feelings
• develop empathy – demonstrating appreciation for the other person’s point of view
• define ‘active listening’
• be confident in using active listening techniques, including paraphrasing, summarising and reflecting skills
  

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